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GET IN TOUCH

Contact us.

Question about your reading, help with your account, or something's broken — here's how to reach us. Email is the fastest way through; we read every message.

Primary contact

Email us

Phone is answered during business hours (below). For quickest response, email is preferred — your message goes directly to the founder.

Response time

How fast we respond

Email Within 24 hours on business days
Refunds 5–7 business days once verified
Hours 10:00 AM – 7:00 PM IST · Mon to Fri

Weekend and holiday messages are answered on the next working day.

What you might need

TopicWhere to go
Billing, refunds, subscriptionEmail us · See also Refund Policy
Privacy, data requests, account deletionEmail us · See also Privacy Policy
Bug reports, technical issuesEmail us — please include date/time, page, and screenshot
Methodology questionsSee Methodology page first

Business information

Operated by Manas Goel · Sole proprietor · Oracle Engine

Registered address
WP-18-B, Gali No. 1
Pitampura
New Delhi, Delhi 110088
India

What we can't do over email

A few things we can't help with over email — please use the product or consult a professional for these:

  • Personalised astrological consultations outside the product (Oracle does that for you)
  • Predictions of specific dates of death, lottery wins, or similar prohibited categories
  • Medical, legal, or financial recommendations — please consult licensed professionals
  • Modifications to someone else's account (verification is always tied to the registered email)
⚠ Security note

If you received a suspicious email claiming to be from Oracle Engine, forward it to hello@oraclevedicastro.com. We will never ask for your password or payment details by email.